Aigenta is for the dentist's office, the boutique studio, the agency that doesn't want to glue together five SaaS tools just to handle a booking request.
We started Aigenta in 2024 after watching small businesses pay enterprise prices for chat tools that didn't actually do anything. The bots were either toy widgets that punted every real question to email, or sprawling platforms that needed a dedicated person to maintain.
There was a gap in the middle: an assistant that's genuinely useful, that you can set up in an afternoon, and that costs less than one missed booking a month. So we built one.
"If a person walked into your shop and asked the question, would the bot's answer embarrass you? If yes, ship something better."
An assistant that says "I don't know" earns more trust than one that fakes an answer. We tune Aigenta to abstain often.
Every millisecond matters in chat. We optimize for first-token latency before we ship anything new.
Your data stays yours. Export everything, anytime, in standard formats. No lock-in, no exit fees.
Most chat tools price the smallest customers out. We do the opposite — Starter is free, forever, for one site.
Twelve people across four time zones. Engineers, designers, and the support team — all reachable in the same Slack channel as our customers.