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Service status

All systems normal.

Real-time and historical status for the aigenta platform — the API, the chat widget, the dashboard, and everything that makes them work.

All systems operational
last checked Jul 24, 2026 · 20:11 UTC · auto-refresh every 60s
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Chat widget delivery Operational
The embedded JS/CSS bundle served from our CDN to your visitors.
90 days ago99.99% uptimetoday
Conversation API Operational
Streaming completions, Q&A, and intent routing.
90 days ago99.94% uptimetoday
Bookings & calendar sync Operational
Google Calendar, Outlook, Cal.com, and Calendly integrations.
90 days ago100.00% uptimetoday
CRM & lead forwarding Operational
Outbound delivery to HubSpot, Pipedrive, Attio, webhooks.
90 days ago99.97% uptimetoday
Training & ingestion Operational
Crawling customer sites and processing uploaded documents.
90 days ago99.88% uptimetoday
Customer dashboard Operational
The web app at app.aigenta.app — analytics, inbox, settings.
90 days ago99.99% uptimetoday
Marketing site & auth Operational
aigenta.app, sign-up, log-in, billing portal.
90 days ago100.00% uptimetoday
Uptime · 90d
99.96%
across all components
Median response
142ms
API, last 24 hours
P95 response
418ms
API, last 24 hours
Incidents · 90d
3
2 minor · 1 partial outage

Recent incidents

View full history →
Resolved
Elevated latency on Conversation API (EU region)
June 4, 2026 · duration 38 min
Resolved14:42 UTC
All regions back to baseline latency. Root cause was a misrouted health-check loop on a single EU edge node — we've isolated it and added a guard. No data was affected.
Monitoring14:21 UTC
Edge node has been drained. Latency is recovering and we're watching the next 20 minutes for any regression.
Identified14:09 UTC
A single EU edge node is recycling connections faster than expected, causing p95 to spike. Rolling traffic to neighboring nodes now.
Investigating14:04 UTC
We're seeing increased response times on the Conversation API in eu-west. Streaming is unaffected; first-token latency is up ~700ms for some sessions.
Resolved
Delayed CRM webhook deliveries to HubSpot
May 23, 2026 · duration 1 h 12 min
Resolved11:48 UTC
Backlog cleared. All queued events have been delivered in original order. If you noticed leads arriving late in HubSpot between 10:36 and 11:48 UTC, they're now reconciled.
Identified10:51 UTC
HubSpot's API is returning intermittent 502s. We're holding events in our queue and retrying with backoff — no events will be lost.
Investigating10:36 UTC
CRM webhooks to HubSpot are delayed. Other CRM destinations are unaffected.
Resolved
Training ingestion paused for scheduled migration
April 18, 2026 · duration 4 h 02 min (planned)
Resolved06:02 UTC
Migration complete. New training jobs are running on the upgraded indexing pipeline — about 2.3× faster for large sites. Existing training data is unchanged.
Maintenance02:00 UTC
Planned maintenance window has begun. New source uploads and recrawls are queued; everything else (chat, bookings, dashboard) continues normally.

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